Refund Policy

Cancellations by You

If you need to cancel your booking:

• More than 7 days before the course or session start date:
  You will receive a full refund or the option to transfer your booking to a future date (subject to availability).

• Less than 7 days before the start date:
  You will receive a 50% refund, or you may request to transfer to a future course at Tiny Toes’ discretion.

• After the course or session has started:
  Refunds are not available, except in exceptional circumstances (e.g. medical issues), and will be considered on a case-by-case basis.

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Missed Sessions

Refunds are not given for missed sessions. Where possible, alternative materials or a catch-up option may be offered, but this is not guaranteed.

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Cancellations by Tiny Toes

If a class or course is cancelled by me (e.g. due to illness or emergency):

• You will be offered a full refund or the option to reschedule or transfer your booking to a future course.

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Private & One-Off Sessions

For private sessions (e.g. refresher or c-section courses), the same cancellation rules apply as above. If you cancel within 7 days of the session, a 50% refund may be offered. No refunds will be given once the session has taken place.

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How to Request a Refund

To request a refund, please email:
📧 tiny_toes24@outlook.com
Include your full name, course details, and reason for cancellation.

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Processing Refunds

Refunds will be issued to the original payment method and may take 5–10 business days to appear, depending on your bank or provider.

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If you have any questions about this policy, please don’t hesitate to get in touch. I aim to be as flexible and understanding as possible while ensuring the smooth running of my courses.​​